Patterson Customer Bill of Rights

1. We'll pay courteous attention to your account.

2. We'll always value your time - that means we'll be there promptly when you call.

3. We'll maintain your heating system so you save money.

4. We'll have someone here round-the-clock to expeditiously answer your call, every day of the year.

5. We'll send only competent, highly-skilled professionals to your home.

6. From payment options to service plans, we'll always offer a variety of programs to make doing business with us as convenient as possible.

7. We'll always provide you with the best quality products and services.

8. We'll do our best to customize our services to meet your specific needs. Should you have suggestions on how we might better serve, please tell us. We want to know!